Last Updated on: Oct 15th 2026

Online Complaint Lodgment Form

Please provide accurate information in the form below to lodge your complaint directly with BASIC Bank Customer Service and Complaints Management Cell.

Complaint Subject *

Accused Branch / Office Name *

Accused Official Name (Optional)

Details of the Complaints *

Attach File if Required (Optional) Supported formats: PDF, DOC, DOCX, JPG, JPEG, PNG (Max file size: 100MB)

Accuser / Customer Name *

Accuser / Customer Telephone *

Accuser / Customer Email *

Accuser / Customer Address *

BASIC Bank Holds Branch Managers Conference and Business Review Meeting 2026
Three New Directors Join BASIC Bank Board
BASIC Bank joins BB refinance schemes for green, ICT sectors
The 37th AGM of BASIC Bank Held
BASIC Bank Unveils Brand Book
BASIC Bank signed an agreement with Bangladesh Bank for refinancing CMSME
BASIC Bank holds business review meeting - Puts highest priority on recovery of defaulted loans
Tender/Auction Notice Published
BASIC Bank Holds Branch Managers Conference and Business Review Meeting 2026
Three New Directors Join BASIC Bank Board
BASIC Bank joins BB refinance schemes for green, ICT sectors
The 37th AGM of BASIC Bank Held
BASIC Bank Unveils Brand Book
BASIC Bank signed an agreement with Bangladesh Bank for refinancing CMSME
BASIC Bank holds business review meeting - Puts highest priority on recovery of defaulted loans
Tender/Auction Notice Published

BASIC Bank AI Assistant

Verify

Set Password

Enter your email and mobile number to verify your identity.

Email Address (Optional)

Mobile Number

Enter your registered mobile number

Verify

Reset

Enter your email to receive a security code.