Last Updated on: Oct 2nd 2026
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Grievance Redress Officer (GRO) and Appellate Authorities

Last Updated on: 30-04-2026
Sl. No Name & Designation Assign Responsibility Division Telephone Mobile Email
1 Mr. Md. Anwar Hossain Rubel
Deputy General Manager
Complaint Officer CCS & CMU +8802-247110770 +8801335199284 rubelan@basicbankplc.com
2 Mr. Saidur Rahman Sohel
General Manager
Appellate Officer CCS & CMU +8802-223388190 - sohels@basicbankplc.com
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