Citizen Charter (সেবা প্রদান প্রতিশ্রুতি)

Focal Point Officer/ Committee

  Focal Point Officer Substitute Focal Point Officer
Name: Helena Perveen Nitul Kanti Saha
Designation: Deputy General Manager (DGM) Assistant General Manager (AGM)
Office Name: BASIC Bank Limited BASIC Bank Limited
Division: Research & Development  Research & Development 
Phone / Mobile Number: 02-223359174 02-223359174
Email: perveenh@basicbanklimited.com sahan@basicbanklimited.com

Citizen's Charter

SL. Title View
01. Citizen Charter- March, 2022 Click here (545 KB)
02. Citizen Charter- June, 2022 Click here (545 KB)

Training & Meeting with Stakeholders

SL. Title View
01. Training & Meeting with stakeholders - June 2022 Click here (7.31 MB)

Implementation Report/ Minutes

SL. Title View
01. Implementation Reports or Minutes - June 2022 Click here (885 KB)

Guidelines of Citizen's Charter

SL. Title Click
01. Cabinet Division's Guidelines of Citizen's Charter Click here
02. Account Opening in BASIC Click here